1. Returns
We accept returns within [30 days] from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Used Murti
- Any Damanag
Refunds
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges
If you need to exchange an item for a different one, please contact us within [number of days, e.g., 15 days] from the date of purchase. Items for exchange must be in the same condition as when they were received, and you will be responsible for the shipping costs for the return and the delivery of the new item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [customer support email] with details and photos of the product. We will assess the situation and provide further instructions on returning the item or receiving a replacement.
5. Non-Returnable Items
Certain items are non-returnable, including personalized or custom-made products. Please ensure that you double-check product details, sizes, and specifications before placing an order for such items.
6. Shipping Costs
Shipping costs are non-refundable unless the return is a result of our error or a defective/damaged item. In such cases, we will provide a prepaid shipping label for your return.
7. Contact Us
If you have any questions about our Refund & Return Policy, please contact us at [customer support email] or through our [contact page] on the website.
8. Changes to This Policy
We reserve the right to update or change our Refund & Return Policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase on Jaimini Murti, you acknowledge that you have read and agree to our Refund & Return Policy.
Jaiminimurti
Sunder Colony Bahadurpur Road 1/1, RAMGARH, Alwar, Rajasthan, India, 301026